Refund Policy
Last updated: [10/03/2024]
Thank you for choosing Honey Stick. This Refund Policy outlines our guidelines regarding refunds as cancellations may not be possible after an order is placed. By using our services, you agree to adhere to the terms outlined in this policy.
1. Refund Eligibility:
1.1 Defective or Damaged Products:
- If you receive a damaged or defective product, please contact us immediately, and we will initiate the refund process.
2. Refund Process:
2.1 Refund Procedure:
- To request a refund for a damaged or defective product, please contact our customer support team at [hello@honeystick.in] or [M +91-7990533164]. Provide your order number and relevant details for quick assistance.
2.2 Refund Timeframe:
- Once your refund request is approved, we will process the refund within 5-7 business days. The refund will be issued in the original payment method.
2.3 Refund Crediting:
- The credited amount will be reflected in your bank account within 5-7 working days after the refund is processed. Please note that the actual crediting time may vary depending on your bank.
2.4 Non-Refundable Items:
- Due to the nature of our products, we are unable to offer refunds for consumable items unless they are defective or damaged.
3. Communication and Support:
3.1 Contact Information:
- If you have any questions or need assistance regarding refunds, please reach out to our customer support team at [hello@honeystick.in] or [M +91-7990533164].
3.2 Prompt Communication:
- We aim to address your refund requests promptly. Please provide accurate details for efficient resolution.
4. Changes to This Policy:
4.1 We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
5. Contact Us:
If you have any questions, concerns, or requests regarding this Refund Policy, please contact us at [hello@honeystick.in] or [M +91-7990533164].
Thank you for choosing Honey Stick.